My phone is not connecting to data. What do I do?
How do I install an eSIM?
How does billing work?
How do I keep my current number when joining?
What do I need to do to make sure my phone works abroad?
Why can’t I make or receive calls or texts?
Why is my data slow?
Can I order an eSIM?
Is 3G being switched off?
Joining and Set-up
All the info you need to get started.
64 articles
Managing my account
How to use and change your plans and details.
34 articles
Network and Service
Everything you need to know about current and future coverage.
52 articles
Roaming and International
How to use your mobile when travelling or calling abroad.
10 articles