If you're cancelling your number without transferring it then your old number will be cancelled within one working day of providing us with your STAC.
🔔 Your old number will remain active until the cancellation process is complete but remember to keep your old SIM card active too. We’ll let you know when this is complete.
⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.