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Joining and Set-up
Device Set-up
Device Set-up
15 articles
Unlocking your phone
How do I unlock my device?
Do I need to unlock my phone before activating my SIM?
Internet, Calling and Texting
What is my Number?
How do I change my Call ID settings?
How do I set up my phone to use data?
How do I set up call forwarding?
Setting up Voicemail
How do I set up voicemail/ visual voicemail?
What is Visual Voicemail? How do I use it?
What do I do if I forget my voicemail PIN Code?
Why is my voicemail not working?
How do I access my Voicemails in the UK?
How do I access my Voicemails whilst abroad?
Device Issues
I’m having problems sending text messages. What should I do?
I have a technical issue that is not on the help centre. What should I do?
How do I make sure I'm on the latest App version?
